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The player from France had requested a withdrawal below two weeks ahead of submitting this complaint. Their cash experienced not been received. The participant claimed that the online casino confiscated his winnings of €forty nine.32 from the welcome bonus, suspecting him of having numerous accounts. He argued that he only had a person account and his identification had been confirmed correctly. The participant also described that he made use of a VPN, which appeared not to be a problem.

The player from Nigeria experienced documented that his 1xBet account had been blocked for KYC verification. Inspite of acquiring offered the requested paperwork, 1xBet help had claimed the identification presented was fake. Even right after notarizing the documents, they were being continue to unable to access their funds and only been given automated responses from assistance.

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The participant from Germany is requesting a transaction record. Right after range of months, the casino was not able to offer us with any specific data of your participant's ask for nor any Resolution, for that reason We've closed this complaint as unresolved.

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The participant from Argentina was unable to withdraw twenty,000 Argentine pesos by means of Astropay. Every single withdrawal attempt resulted in a 'withdrawal ask for 1xbet casino login turned down' message, citing a payment processing error. This concern were ongoing for 3 days. Inspite of striving other withdrawal methods for instance Visa and Skrill, the condition persisted.

Thank you a great deal to the offered facts. Would you make sure you let's know you your account was successfully self-excluded at last? If not, would you remember to tell us your gaming ID and the email you contacted [email protected] to self-exclude your account?

''Inform2Tuhim'' from India complained concerning the fact that the three deposits he experienced manufactured 3 months in the past were nevertheless not credited to his participant's account. The casino responded that the problem was about the facet of player's payment process.

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The player from Singapore were restricted from withdrawing their winnings with the 1xbet casino. On investigation, we found that the participant experienced developed and actively used two diverse accounts, which was a violation of the casino's stipulations.